Providing digital services for a wide array of financial and investment solutions.
DBS Bank Indonesia has recognised the need for more secure and convenient digital transactions in the new investment climate.
The Bank provides contactless investment transaction services in the form of phone on instruction and an array of wealth management products through the digibank by DBS application.
Djoko Soelistyo, head of advisory and digital investment, PT at DBS Bank Indonesia said DBS is making it easier for customers to invest by digitising from the inside out, including digitising internal processes to serve customers faster and more accurately to shorten the transaction confirmation process through price access and product availability in real-time.
“In serving customers, we present the Phone on Instruction service and also various features in the digibank by DBS app. All of these services are completed with the e-Talk Series webinars to provide financial insights and the latest lifestyle virtually, wherever customers are,” he said.
With the Phone on Instruction service, customers can authorise purchases of investment products tailored to their risk profile, such as bonds, mutual funds, structured products, and buying and selling foreign currencies.
The digibank by DBS application offers foreign currency transfers with no fees to more than 20 countries, account opening and placement of foreign currency deposits in 10 foreign currencies, as well as the purchase of government bonds in the primary and secondary markets, said Leonardo Koesmanto managing Director, head of digital banking at PT Bank DBS Indonesia.
“One of our innovations is improving wealth management to give customers access to financial services that suit their needs without the need to visit a branch office so that they can achieve investment opportunities in the new investment climate,” he said.
DBS is planning to focuse on positioning itself as a trusted wealth management partner that is dynamic and digitally savvy in conducting innovations for the future.
Tags: DBSdigital banking
