Townsville City Council seeks CIO to lead digital transformation

Experienced and agile technology leader needed for local government.

Australian Townsville City Council (TCC) is looking for a CIO to lead its transition to become a digital local government.

TCC is one of the largest local government authorities in Northern Australia and is committed to delivering quality services to facilitate sustainable growth.

The Council has an annual budget of A$648.8 million and maintains over A$5.4b worth of community infrastructure including bridges, drainage, roads, community facilities, sporting venues and employs approximately 1,700 staff.

According to a job ad by TCC, the Council is looking for “an experienced and agile technology leader to take the Council on a transformative journey to meet the needs and aspirations of the Townsville community; developing a culture of customer-centricity and personal accountability; and reshaping how services are delivered to maximise value”.

The CIO will be responsible for the delivery of the following services:

  • Information Service Operations and Delivery
  • Cyber Security
  • Information Architecture and Application Development
  • Program and Project Management
  • Business Advisory Services
  • Key areas of focus include:
  • Lead the development and implementation of Council’s Information Strategy based on co-design, integrated service delivery and innovation to unlock Council’s long-term opportunities
  • Lead the implementation of flexible, scalable, and sustainable resourcing models in line with contemporary best practice
  • Embed strong leadership and change management capabilities support ongoing business transformation and improvement
  • Continuously improve systems and procedures for functionality and efficiency to ensure high quality and consistency of outcomes; and
  • Position Council’s Information Services as a key enabler of Council to deliver customer-centric services.

The successful applicants will “possess proven and significant senior managerial and leadership expertise providing sound best practice information services function and expert technical advice on knowledge management, IT, records management, communications, GIS and data management matters”.

The candidate must have “considerable experience in engaging the community and stakeholders and in providing excellence in customer service through implementing innovative, best-practice business systems, processes and resourcing models”.

“Proven success in leading digital transformations in large, complex and dynamic organisations is required,” states TCC.

 

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