Customers include Indonesian Government.
The Cybersecurity Infrastructure Security Agency (CISA) of the United States and the Federal Bureau of Investigation (FBI) have stated both agencies have responded to the recent supply-chain ransomware attack leveraging a vulnerability in Kaseya VSA software against multiple managed service providers (MSPs) and their customers.
The statement was issued after Kaseya announced its VSA product has unfortunately been the victim of a sophisticated cyberattack.
CISA and FBI recommend affected MSPs:
- Download the Kaseya VSA Detection Tool. This tool analyzes a system (either VSA server or managed endpoint) and determines whether any indicators of compromise (IoC) are present.
- Enable and enforce multi-factor authentication (MFA) on every single account that is under the control of the organization, and—to the maximum extent possible—enable and enforce MFA for customer-facing services.
- Implement allowlisting to limit communication with remote monitoring and management (RMM) capabilities to known IP address pairs, and/or
- Place administrative interfaces of RMM behind a virtual private network (VPN) or a firewall on a dedicated administrative network.
CISA and FBI recommend MSP customers affected by this attack take immediate action to implement the following cybersecurity best practices. Note: these actions are especially important for MSP customer who does not currently have their RMM service running due to the Kaseya attack.
CISA and FBI recommend affected MSP customers:
- Ensure backups are up to date and stored in an easily retrievable location that is air-gapped from the organizational network;
- Revert to a manual patch management process that follows vendor remediation guidance, including the installation of new patches as soon as they become available;
- Multi-factor authentication; and
- Principle of least privilege on key network resources admin accounts.
- CISA and FBI provide these resources for the reader’s awareness. CISA and FBI do not endorse any non-governmental entities nor guarantee the accuracy of the linked resources.
- For the latest guidance from Kaseya, see Kaseya’s Important Notice July 3rd, 2021.
- For indicators of compromise, see Peter Lowe’s GitHub page REvil Kaseya CnC Domains. Note: due to the urgency to share this information, CISA and FBI have not yet validated this content.
- For guidance specific to this incident from the cybersecurity community, see Cado Security’s GitHub page, Resources for DFIR Professionals Responding to the REvil Ransomware Kaseya Supply Chain Attack.
According to Kaseya all on-premises VSA Servers should continue to remain offline until further instructions from Kaseya about when it is safe to restore operations. A patch will be required to be installed prior to restarting the VSA and a set of recommendations on how to increase your security posture.