Indonesia’s BJB Syariah transforms IT infrastructure

Islamic bank turns to the Cloud for agility and speed.

Indonesia-based Islamic bank PT Bank Jabar Banten Syariah (Bank BJB Syariah) has adopted Nutanix’s cloud platform to transform its IT infrastructure to a fully cloud-based approach, enabling the bank to gain speed and agility to keep pace with rapid market changes.

Working with Nutanix has allowed BJB Syariah to further commit to its strategic digital innovation roadmap and strive towards its goal of being one of the top five largest banks in Indonesia.

A key regional bank serving 55 sub-branches across West Java, Jakarta and Banten, BJB Syariah originally had a complex three-tier IT infrastructure that was difficult to scale.

The bank’s IT team had to rely on time-consuming manual processes whenever they needed to develop new products, such as travel management systems to support customers in haji travel.

With Nutanix deployment, including Nutanix AHV and Nutanix Karbon, BJB Syariah has been able to embrace DevOps practices. This in turn reduces complexity and reduced delivery time of its microservices to customers from years to months, or approximately 10 times faster than before.

  • Other business areas that BJB Syariah have seen improvements include:
  • Achieve an approximately 80 percent savings in the manhours required for its daily operations and maintenance
  • Overall IT operations costs have also been reduced by about 40 percent
  • Freed up teams to focus on enhancing customer experiences

BJB Syariah turned to Nutanix after searching for a platform that could deliver both speed and agility to keep pace with rapid market changes, Dadang Rohandi, head of IT division at BJB Syariah.

“At BJB Syariah, we aim to provide easy to access, prime quality Sharia services to customers. Importantly, building positive customer experiences and going to market fast with these products are crucial in our competitive market. Nutanix has dramatically reduced our deployment time as we no longer need to hire third-party services to help with our application development.”

Rohandi said the Nutanix solution has enabled BJB Syariah to reduce delivery time of its microservices to customers from years to months, or approximately 10 times faster than before.

This includes the development of application software designed to support customers for their various needs such as a travel management system specifically for haji travel.

“At BJB Syariah, we aim to provide easy to access, prime quality Sharia services to customers. Importantly, building positive customer experiences and going to market fast with these products are crucial in our competitive market. Nutanix has dramatically reduced our deployment time as we no longer need to hire third-party services to help with our application development.”

The Nutanix deployment includes Nutanix AHV, a secure virtualisation solution that streamlines operations, and Nutanix Karbon, a Kubernetes management solution.

“have cut down on IT complexity, lowered costs and enhanced performance overall. For instance, storage set-up that used to take weeks can now be done in a matter of minutes,” noted Rohandi. “This enables us to focus our efforts on creating better customer experiences instead of wasting resources on attending to maintenance and support issues.”

 

 

 

 

 

 

 

 

 

 

 

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