Enabling access to civic services and providing ease of living for all citizens.
India’s eGov Foundation’s DIGIT platform now supports the National Urban Digital Mission with the objective of supporting effective citizen-centric governance.
With an emphasis on realizing the vision of ‘Atma Nirbhar Bharat’, NIUA and eGov Foundation have commenced working seamlessly towards improved urban governance, bridging the gap between research and practice.
The purpose of this collaboration is to create and implement the National Urban Governance Platform (NUGP), which is one of the several initiatives under the National Urban Digital Mission (NUDM).
The National Urban Digital Mission (NUDM) was launched in February 2021 to improve the ease of living for citizens through the delivery of electronic governance services in partnership with State and local governments. The Mission is setting up a national governance platform – a cloud-based platform with nine services applications – property tax assessment and payment, building plan approval, municipal grievance redressal, trade license issuance and payment, No-Objection Certificate (NOC) issuance, water, and sewerage connection management, NMAM compliant municipal accounting and finance, birth and death certificates and user charges – electricity, water supply, etc.
The NUGP platform will contribute to a smoother, and more efficient municipal administration and will benefit citizens living in more than 4,700 towns and cities across India.
“On Azadi ka #AmritMahotsava, I am pleased to witness the association between NIUA and eGov Foundation. The partnership will help the National Urban Governance Platform deliver inclusive and accessible municipal e-governance services to each Indian citizen in our 4700+ emerging cities across India”, observed Shri Durga Shanker Mishra, Secretary of the Ministry of Housing and Urban Affairs, while addressing the representatives of the NIUA and eGov Foundation at an event held at Nirman Bhawan.
The NUDM aims to set up integrated platforms, to drive the digital initiatives of MoHUA to transform urban India, thus enhancing the ease of living, business, and service delivery for all citizens. DIGIT will be incorporated into one such integrated platform.
Viraj Tyagi, CEO, eGov Foundation, said, “eGov Foundation has spent the better part of the last two decades working towards building ease of access and ease of living for every Indian. We currently work with 16 Indian state governments towards the objective of the creation of a transparent, sustainable, scalable citizen-state engagement.
The main objective of eGov is impact at speed and scale by using free, open-source technology to enable and transform the governance and delivery of services provided by urban local bodies, while facilitating interaction between citizens and governments in a transparent and simple manner.
We are delighted to be part of this initiative and with our platform DIGIT, (Digital Infrastructures for Governance, Impact and Transformation), being selected as the platform for NUDM. This aligns perfectly with eGov’s vision of enhanced citizen-state engagement.”
DIGIT empowers local government authorities to administer urban governance services with efficiency, accountability, and transparency. The state-of-the art technology enables automated civic services, such that systems, processes, and decision making can be accomplished digitally. This is the need of the hour, not only due to the pandemic situation, but also towards the revolutionization of gov-tech & civic-tech solutions.
