Garmin working to restore systems after cyberattack

No indication of the affect on customer data.

Technology company Garmin was the victim of a cyber-attack that encrypted some of its systems on July 23, 2020.

As a result, many of its online services were interrupted including website functions, customer support, customer facing applications, and company communications.

“We immediately began to assess the nature of the attack and started remediation,” stated the company. “We have no indication that any customer data, including payment information from Garmin Pay, was accessed, lost or stolen. Additionally, the functionality of Garmin products was not affected, other than the ability to access online services.”

According to Garmin affected systems are being restored and it expects to return to normal operation over the next few days.

“We do not expect any material impact to our operations or financial results because of this outage,” Garmin said in a statement. “As our affected systems are restored, we expect some delays as the backlog of information is being processed.

We are grateful for our customers’ patience and understanding during this incident and look forward to continuing to provide the exceptional customer service and support that has been our hallmark and tradition.”

Garmin products are aimed at aviation, automotive, fitness, marine and outdoor lifestyles.

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