Human error leading cause of privacy breaches

Human error has been the leading cause of serious privacy breaches during this period. Human error is the leading cause of serious privacy breaches, according to a new report released today by the Office of the Privacy Commissioner (OPC). “We are seeing clear patterns emerging since mandatory reporting of serious privacy…

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ITE and NVIDIA Launch Programme to Boost Artificial Intelligence training for Students

AI Workforce Readiness Programme to train students through real-world AI projects. The Institute of Technical Education (ITE) and global technology firm NVIDIA have entered a three-year partnership to collaborate in enhancing AI training for ITE students, through a jointly developed AI Workforce Readiness Programme. This involves the establishment of an AI…

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Enterprises Adopting Intelligent Service Management Tools to Improve Employee Satisfaction

Businesses need to deploy a modern, intuitive ITSM platform to achieve faster time to value. Employees have growing consumer-like service expectations from their employers who receive highly responsive customer service outside of work. Companies are responding by increasingly adopting a customer- and service-centric approach that drives employee retention and job…

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Top Predictions for the Future of IT Industry in 2022 and Beyond

Digital-first initiatives will drive unprecedented changes in the way IT is procured and deployed by organisations in Asia. IDC predicts by 2024, digital-first enterprises enable empathetic customer experiences and resilient operating models by shifting 60 per cent of all tech and services spending to as-a-service and outcomes-centric models. That is…

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South Australia Govt. faces Frontier Software data breach

Data files are believed to be amongst the records stolen during the data breach. The Government of South Australia was recently informed by its external payroll software provider, Frontier Software, that it was the victim of a ransomware cyber-attack directed at Frontier Software. The state government confirmed that significant personal…

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Protecting bank customers from losses due to bank outages

Questions surrounding assistance and protection Singapore bank customers. Monetary Authority Singapore requires financial institutions (FIs) to have robust systems and processes to ensure reliable delivery of services to their customers. In the event of a disruption, FIs are expected to restore the affected system as swiftly as possible and activate…

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ACMA issues formal warning to Tabcorp for online in-play betting

ACMA issues formal warning to Tabcorp for online in-play betting The Australian Communications and Media Authority (ACMA) has issued a formal warning to Tabcorp Holdings Ltd (Tabcorp) after it was found to have accepted 37 illegal online in-play bets on a United States college basketball game. Online in-play betting—betting on…

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PDPC fines Singapore hotel bookings platform for data breach

Database containing 5M customer records had been accessed and exfiltrated. The Personal Data Protection Commission (“the Commission”) received a data breach notification from Commeasure Pte Ltd (“the Organisation”) that its database containing 5,892,843 customer records had been accessed and exfiltrated (“the Incident”). The Organisation first found out about the data…

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PDPC fines SAP Asia for breach of the protection obligation

A financial penalty of S$13,500 was imposed. The Personal Data Protection Commission Singapore has imposed a fine on SAP Asia for failing to put in place reasonable security arrangements to protect personal data of its former employees. This resulted in an unauthorised disclosure of the personal data to unintended recipients.…

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